TERMS AND CONDITIONS

About the Website

Welcome to https://colomboexpressonline.com.au/ (Website). The Website provides you with an opportunity to browse and purchase various products that have been listed for sale through the Website (Products). The Website provides this service by way of granting you access to the content on the Website (Purchase Services).

The Website is operated by Colombo Express Bakery and Grocery Pty Ltd (ACN 648 777 977). Access to and use of the Website, or any of its associated Products or Services, is provided by Colombo Express Bakery and Grocery Pty Ltd.

Please read these terms and conditions (Terms) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website or any of the Services immediately.

Colombo Express Bakery and Grocery Pty Ltd reserves the right to review and change any of the Terms by updating this page at its sole discretion. Any changes to the Terms take immediate effect from the date of publication.

Acceptance of the Terms

You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree where this option is made available.

Registration to use the Purchase Services

In order to access the Purchase Services, you must first register as a user of the Website. During registration, you may be required to provide personal information including:

• Email address

• Preferred username

• Mailing address

• Telephone number

• Password

You warrant that any information provided is accurate, correct, and up to date.

Once registered, you become a Member and agree to be bound by these Terms.

You may not use the Purchase Services if:

• You are not of legal age to form a binding contract; or

• You are barred from receiving the services under Australian law or other applicable laws.

Your Obligations as a Member

As a Member, you agree that:

• You will use the Website only for lawful purposes

• You are responsible for keeping your password confidential

• You must notify us immediately of any unauthorised use

• Access is limited, non-transferable, and for personal use only

• You will not use the Website for illegal or unauthorised purposes

• Automated use of the Website is strictly prohibited

Purchase of Products and Returns Policy

When purchasing Products, you agree to pay the listed purchase price.

Payments are processed via Stripe. By using Stripe, you agree to their terms and conditions.

A refund may be provided within 7 days if the product packaging is unopened and in saleable condition. Shipping costs are the customer’s responsibility.

Delivery

Delivery services are provided via third-party delivery providers.

If an item is lost or damaged:

• Contact the delivery provider directly

• Email support@colomboexpressonline.com.au with details of the issue

Warranty

Products come with guarantees under the Australian Consumer Law.

You are entitled to:

• A replacement or refund for major failures

• Repair or replacement for non-major failures

Proof of purchase is required. Shipping costs related to warranty claims are your responsibility.

Copyright and Intellectual Property

All content on the Website is protected by copyright. All rights are owned or licensed by Colombo Express Bakery and Grocery Pty Ltd.

You may not reproduce, distribute, or modify content without written permission.

Privacy

Your use of the Website is subject to our Privacy Policy, available on the Website.

General Disclaimer

Products are provided “as is” and “as available.”
Colombo Express Bakery and Grocery Pty Ltd is not liable for indirect or consequential losses to the extent permitted by law.

Limitation of Liability

Total liability will not exceed the amount paid for the Product or service.

Termination of Contract

These Terms remain in effect until terminated by either party.

We may suspend or terminate access if:

• You breach the Terms

• Required by law

• The service is no longer commercially viable

Indemnity

You agree to indemnify Colombo Express Bakery and Grocery Pty Ltd against any claims, losses, or damages arising from your use of the Website or breach of these Terms.

Dispute Resolution

Disputes must first be resolved through negotiation and mediation in Perth, Australia before court action.

Venue and Jurisdiction

All disputes are subject to the courts of Western Australia.

Governing Law

These Terms are governed by the laws of Western Australia, Australia.

Severance

If any part of these Terms is found unenforceable, the remaining provisions will remain in effect.